The best way to reach ArcYear is email. Mail to our domain address goes to a monitored inbox — there is no ticket portal and no chat bot.
Write to contact@arcyear.co.uk. Please include enough context for us to help: which nation you planned for, the year, and what looked wrong or unclear. Holiday date corrections are welcome when GOV.UK or your employer’s calendar differs from what we show.
What to expect
We aim to reply within a few working days. There are no user accounts yet, so we cannot reset a password or open a “dashboard” for you — if your share link stopped working, send the link and we will take a look.
Privacy and disclosures
For how we handle messages and analytics, read Privacy. For how the product may be funded later, read Disclosures. Neither page replaces talking to us when something is wrong — use the same contact address.
Not for emergencies
ArcYear is a planning aid, not an HR or legal service. Employment rights, contractual leave rules, and urgent workplace issues belong with your employer or a qualified adviser — not this inbox.